How do I know which level my child belongs in?

We will set up an evaluation for your child to assess what level and class is the best fit for them. We will need to know about prior playing experience, students goals, and commitment level. We reserve the right to remove players from groups if they do not fit the level of the class. If this happens and the payment has already been processed, we will give a full refund or offer credit toward private lessons.

How will I know when my child is ready to move up a level?

Our progression plan is based on the notion that impatience and desire to move a different ball quickly should never override proper development. Players must display high proficiency in a variety of different categories - including Forehand, Backhand, Combo, Serve, Return, and Volley, prior to transitioning levels. When children transition too quickly, there is much greater likelihood that they will develop technical flaws to compensate for developmentally inappropriate play. We encourage parents to communicate regularly with their child’s coach on their progress and skills to work on outside of class.

Do you offer make up classes or refunds? What happens if it rains?

We do not offer refunds or credits and cannot guarantee makeups in the case of rain, though we will try to accommodate. If a class is affected more than once in a session due to weather, we will provide an additional makeup class option. We do not offer refunds for a session that is already paid for. If you need to withdraw your child for any reason, we will put a credit on your Court Reserve account to use for future lessons.

How long are the sessions? Can my child join in the middle of a session?

Sessions are 12-13 weeks long and students are expected to commit and sign up for the entire session. If there is space available in the class, players are welcome to join midsession. The price will be prorated depending on number of weeks left.